Questions and Answers

All about My Posthotel Achenkirch


My Posthotel Achenkirch Information

You can change your master data on our website in the profile area. On the website, log in, go to your profile and then click on the "Edit profile" area. In addition, you also have the option to have your data changed by our service. To do so, please contact us at


If you have forgotten your password, you can change it on our website. To do this, go to "Forgot your password?" in the login area.


You can change your password on our website at any time. To do this, go to "New password" in the profile area.


Registration to my Postehotel Achgenkirch is very simple! You can register directly on the website from the comfort of your home. Whenever and wherever you want at register, activate your profile, get started right away and benefit from additional advantage bonuses.

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The membership is not limited in time, completely free of charge and can be terminated at any time.


The access data consists of your mail address and your personal password, which you can assign yourself when you register on our website. With your access data you can identify yourself to the service to change your personal data afterwards. You can change your selected access data in your personal profile area at any time.


You can find your membership number in your profile area on the website.


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Any natural person who has reached the age of 16 and has their primary residence in a country of the European Economic Area or Switzerland may participate in our mein Posthotel Achenkirch. Entrepreneurs, in particular natural persons or legal entities are excluded from participation.

In this case we ask you to delete one of the two profiles, if both have already been activated. Please send an e-mail to Please also indicate in this mail which profile (e.g. by stating the membership number) you would like to have deleted or deactivated.


Bei Fragen können Sie sich gerne jederzeit bei uns melden.



Telefon: +43 (0) 5246 6522

Data and Security

Guests rightly trust in the serious handling of their data. At Posthotel Achenkirch, data protection has top priority.


You can find more information in our privacy policy.

You can manage the consents in your profile area. The consent to the newsletter, the release to marketing actions or postial cover letter are voluntary.


You can send your deletion request in writing by mail or e-mail to For a quick processing of your request, please enclose your membership number or alternatively name, address and date of birth. Your request for deletion will be processed by us within the legal period. You can also deactivate or delete your profile in your profile area.

Collect Points

The my posthotel club offers a variety of collection options. You can easily and conveniently collect points on site or in addition attractive collection options are available in the club.

.All opportunities to collect points can be found here.

You earn points for every online activity and for using numerous services. Depending on the activity, for example, for a turnover of 1 euro you will receive 1 point. Just click on Collect and learn more.


1 point corresponds to 1 euro. That means: 1,000 points correspond to 1,000 euros.


You can find your points balance on our website in your profile area. We will also inform you about the number of points you have collected, about innovations in the club and about your personal advantage bonus in the mailings we send out.


It may take a few minutes for your points balance to update. If your points balance does not display correctly, please contact us here at

Your accumulated points do not expire and can be redeemed for vouchers and rewards at any time.

Redeem points

You can redeem your experience points at any time on our website. The only decisive factor for redemption is the amount of your points balance.


To redeem, simply define the desired point amount and the value voucher will be made available to you. The points will then be deducted from the current point total.

You can find your Experience Points balance and all point movements at any time under "Points" on the website.


You can redeem your collected points for vouchers on our website at any time under "Reward".


You can find your vouchers directly in your profile area by clicking on "Vouchers" on our website. In addition, you will receive your vouchers by e-mail.


The validity of vouchers can be found in the general terms and conditions.


During your next stay you can redeem your voucher. You can see more information in the terms and conditions.